Contacts
Let's talk on the channel you prefer
For any information or questions about our services and collaboration models, please feel free to contact us below.
Contact Us
Do you have questions about tests, centres or agreements with insurers? Send us your message and our team will follow up on your request.
General inquiries
+351 217 957 641
Email
info@alliancemedical.es
These contact details are provided by Alliance Medical Iberia. If you contact us from Portugal or Spain, your enquiry will be forwarded to the relevant local team, who will respond to you
Frequently Asked Questions
You can book an appointment online in 4 steps from the "Prior Appointment" section, or by calling 900 123 456. Confirmation is immediate: you will receive an email and SMS with the date, time, and address of the center.
ID or passport, referral form from your specialist, insurance card (if applicable), and any previous medical report related to the test.
The average turnaround time is 5 business days. You will receive a notification when they are ready. You can view them online through the Customer Portal (at centers where it's available) or collect them in person.
We have agreements with more than 30 insurance companies and mutual funds, including Sanitas, Adeslas, DKV, Mapfre, Asisa, and Muface. We verify your coverage before each appointment at no cost.
Yes, up to 24 hours before your appointment. You can do this from the confirmation email, by calling the center, or through the Customer Portal.
